Business Letter " Dispatch"
XYZ , PT 123 Batara Sejahtera , Bogor North Bogor , Indonesia 16156 ( + 6251 ) 356465 Bogor, 28 September , 2018 No : 30 / XYZ, PT / 31 / 2018 Attachment : - Subject : Complaints ABC, PT Mr. Joko Anwar Customer Service Manager Kav 567 Sudirman Busniess District , South Jakarta ( +621 ) 876599 Dear Sir, I make this letter to make complaint regarding the products that I purchased recently. I bought a numerator with serial number 1236 and hanging folder with serial number 7890 and product number no. 567 and no. 340 from one of your outlet in Ahmad Yani Street , no. 57 , Senayan. The product did not work properly. For a hanging folder it cannot be closed properly and for the numerator the number is missing. I have lodged a complaint on your customer service center , but there is no response or action has been taken till now. I want you to take action to resolve this problem as early as possible. I attach a copy of the invoice and product phot